Once we get confirmation on your payment we will typically take 2-3 Business days to ship the order.

During this time, our committed staff diligently prepares and fulfils your purchase to guarantee it arrives in great shape. We realise the significance of on-time delivery, and we aim to ship your purchase as quickly as possible while keeping our high quality control standards.

Our meticulous order processing includes a number of phases such as inventory management, product inspection, packing, and label development. To guarantee accuracy and client satisfaction, each step is painstakingly carried out. We take pleasure in our attention to detail and want to ensure that every item you get reaches our high standards of quality.


Furthermore, our processing timeline may vary somewhat based on the individual items, order volume, or other unexpected situations that may develop. In such instances, we are dedicated to providing you with frequent updates and open communication about any possible delays.

We appreciate your confidence and strive to deliver your purchase as soon as possible while also guaranteeing that each item is meticulously prepared to match your expectations. Our attention to quality and efficiency throughout the order processing stage shows our desire to provide a pleasant purchasing experience.

When your item is ready for shipment, you will get a confirmation email with tracking information, enabling you to trace the status of your product as it travels to your specified shipping destination. We work with trustworthy shipping companies to guarantee on-time and safe delivery.

Please keep in mind that the expected arrival time will be determined by the shipping option you choose during the checkout process, as well as the location of your item. For additional information on delivery times and possible shipping choices, please see our shipping policy.

If you have any queries or issues about the processing and shipping of your purchase, our customer service staff is always happy to help. We cherish your pleasure and will do everything possible to answer any questions or concerns you may have about the status of your purchase or its delivery.

Athamart is dedicated to providing you with a flawless purchasing experience from beginning to end, including dependable and speedy delivery services. Our Shipping Policy includes critical information on shipping methods, processing times, charges, tracking, and arrival estimates, among other things. Please read this policy carefully to understand how we handle order shipment.

1. Shipping Options

To meet your requirements, we offer a range of delivery options:

1.1. basic Shipping: Our basic shipping option assures on-time delivery. Standard shipping packages normally arrive between 3-7 business days, depending on the location.

1.2. expedited delivery: For individuals who want their items to be delivered as soon as possible, we provide expedited delivery. Express shipping ensures delivery between 1-3 business days, enabling you to get your things as soon as possible. Please keep in mind that there may be extra charges for this expedited service.

1.3. Expedited Shipping: Our expedited shipping option provides the quickest possible arrival. You may anticipate your purchase to arrive within 24-48 hours if you choose quick delivery. This strategy is great for time-sensitive circumstances or when your things are required immediately. Expedited shipment may incur additional fees.

2. Processing Period

Following your order, our devoted staff works tirelessly to process and prepare it for dispatch. Our processing period is typically 1-2 working days. Please keep in mind that processing times may be somewhat longer during peak seasons, holidays, or promotional periods owing to higher order quantities. We appreciate your patience and promise you that we are working hard to execute your orders as soon as possible while keeping our high quality control standards.

3. Shipping Fees

Delivery prices are determined by a number of variables, including the overall weight and size of the product, the destination, and the delivery method chosen. We make every effort to offer accurate and cheap delivery prices. The precise shipping cost will be disclosed before you finalise your order during the checkout process, guaranteeing transparency and enabling you to verify the cost before completing payment.

4. Shipping is free.

We recognise the allure of free delivery and provide it under certain circumstances. Orders of a specific value qualify for free standard delivery inside the United States. The free delivery barrier will be clearly stated on our website and is subject to change. Keep an eye out for promos or limited-time deals that may provide free delivery on purchases under a certain threshold.

5. Information on Tracking

We will send you a confirmation email with a tracking number once your product has been sent. You may trace the status of your cargo with this tracking number. You may simply monitor your delivery by visiting our website and entering the tracking number supplied, or by going straight to the shipping carrier’s website. We suggest checking the tracking information on a frequent basis to remain up to speed on the status and estimated arrival date of your product.

6. Estimated delivery times

The delivery estimates offered are just estimates and may vary based on the shipping method, destination, and any unexpected circumstances. While we make every effort to give accurate delivery predictions, we cannot guarantee exact arrival dates since they are susceptible to events beyond our control, such as transportation delays or bad weather. Rest assured, however, that we are committed to collaborating closely with our shipping partners to guarantee prompt and dependable delivery.

7. Packages that cannot be delivered

If a shipment is considered undeliverable because the client supplied erroneous or inadequate address information, or if several delivery efforts fail, the item may be returned to us. If this happens, we will contact you to resolve the problem. Please keep in mind that resending undeliverable items may incur extra shipping charges. To prevent delivery issues, we highly suggest you to examine and double-check the shipping address at the time of purchase.

8. Order Modifications and Cancellations

We recognise that things might change and that you may need to adjust or cancel your purchase. Changes or cancellations may not be allowed after an order has been submitted and processed. Before finalising your purchase, we suggest that you carefully examine your order, including the chosen goods, quantity, and mailing address. Please contact our customer support staff as soon as possible if you need help or have any issues, and we will try our best to satisfy your request.

9. Shipping Defects or Losses

While we take every measure to ensure that your shipment arrives securely, there may be rare occasions where it is damaged or lost in transportation. If you get a damaged delivery, please contact our customer service staff right once. We will collaborate with the shipping company to fix the problem and assure your pleasure. Similarly, if your delivery is lost in route, we will work with the carrier to find and deliver your purchase. We make every effort to resolve any shipping-related concerns as soon as possible and to make the necessary preparations to fix the situation.

10. Exchanges and returns

Please see our dedicated Returns & Exchanges page on our website for more information on our return and exchange procedures. If you need to return or exchange an item, we attempt to make the process as simple as possible. Our objective with every transaction is to assure your complete pleasure.

11. Customer Service

If you have any questions, issues, or requests about shipping or any other part of your purchase, our pleasant customer service staff is ready to help. Please contact us by email, phone, or live chat if you have any questions. We are dedicated to delivering exceptional customer service and will happily respond to any questions or concerns you may have.

We hope our Shipping Policy helps to clarify the shipping procedure and answers any queries you may have. Thank you for selecting Athamart; we look forward to providing you with high-quality items and excellent service.

Clothing Shipping

Fast & Free Domestic US, Canada Shipping

Shipments within the US and Canada are fulfilled from our warehouses across the US as soon as your order is verified, it may take up to 48 hours to process and ship your order during business days (Monday – Friday).

  • We are aiming to have your order dispatched from our facility within 1-2 business days. However, it may take longer, particularly during the peak season around year-end or sales.
  • After your order has been dispatched, delivery time within the United States is 10-15 business days. Please keep in mind that during holidays or limited edition launches, this time may vary.
  • For all domestic US, Canada orders, We offer our free standard shipping (10-15 Business Days).
  • To ensure the best delivery service, we ship using the top carriers (DHL, USPS, UPS).
  • I will inform you about the expected delivery date during checkout. Please note that shipments are only processed on US business days.

Additionally, we will send you an email the moment your shipment is handed over to shipping provider (typically within 3-5 business days). They will provide you with a tracking number so you can follow your shipment throughout its journey.

Domestic UK Shipping

Shipments within the UK are fulfilled from our warehouses across the UK as soon as your order is verified, it may take up to 48 hours to process and ship your order during business days (Monday – Friday).

  • We are aiming to have your order dispatched from our facility within 1-2 business days. However, it may take longer, particularly during the peak season around year end or sales.
  • After your order has been dispatched, delivery time within the United Kingdom is 10-15 business days. Please keep in mind that during holidays or limited edition launches, this time may vary.
  • For all domestic UK orders, We offer our free standard shipping (10-15 Business Days).
  • To ensure the best delivery service, we ship using the top carriers (DHL, USPS, UPS).
  • You will be informed about the expected delivery date during checkout. Please note that shipments are only processed on UK business days.

Additionally, we will send you an email the moment your shipment is handed over to shipping provider (typically within 1-2 business days). They will provide you with a tracking number so you can follow your shipment throughout its journey.

International Shipping

For customers that do not live in the US, Canada & UK, we offer UPS & DHL International Shipping calculated in real time when you enter checkout. We ship via UPS & DHL. Depending on your country, import/customs fees may be applied to your order. Sp5der Hoodie is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the US. Standard International Shipping (5-7 Business Days) When your tracking number becomes available, you will receive a notification via email to track your order.

Information about customs

All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Please note that we are not held liable for any customs fees in your country, hold times, or incorrect shipping information provided. Allow 1 to 2 business days for processing your order to receive your tracking number. Note: If you order multiple items, they may be shipped separately to ensure they get to you as fast as possible. In this case, you will be given individual tracking codes so you know exactly where your order is!

Lost Package

We are not liable for any misplaced or stolen packages. If your tracking number reads as successfully shipped and the address provided to us upon checkout matches the exact address we have shipped your order, we are not held responsible if your package has been misplaced. Stolen/lost packages are nonrefundable. If you have any questions, don’t hesitate to get in touch with us at info@athamart.com and we will try our best to assist you with this matter.

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